How AI is Transforming the Future of Work in Nigeria

By Ed Malik, A | ed@ddnewsonline.com | posted 2nd April, 2025

The way humanity interacts and communicate is changing at a frenetic pace with the emergence of Artificial Intelligence (AI). Though, still in its inchoate stages, AI is rapidly transforming industries worldwide, and for Nigeria not to be left behind, is bracing up to the challenge and leveraging the benefits.

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Across sectors, from banking to agriculture, to traditional and online commerce AI is reshaping how businesses operate, how employees work, and even how job seekers position themselves in the labour market.

While there are divergent conversations about the benefits of AI, many fear that AI will replace jobs, others see it as a tool for efficiency and innovation. The conversation remains ongoing in order to appropriately situate the profit and loss analysis in simple terms that helps us to keep humanity sane.

Without predilection regards to the concerns from both sides of the conversation, the impact of AI in Nigeria’s workforce and places is already visible in various sectors.

For instance, in the banking and financial sector, AI-driven chatbots are handling some aspects of customer service inquiries and fraud detection systems to analyzing transactions. There is in-house automated risk assessments systems.  

The food question has always engaged every government in Nigeria through special agricultural programmes. But in answer to the food question, smart farming solutions using AI-powered sensors are already being deployed to help monitor soil quality, predict weather patterns, and maximize crop yields.

The healthcare industry is also leveraging AI. With the aid of AI, With the aid of AI, doctors are now able to diagnose diseases faster, streamline hospital records, and even initiate telemedicine solutions in rural areas.

The online markets or E-commerce are now using Chatbots, AI-driven analytics, and personalized recommendations to enhance online shopping experiences.

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No matter the widespread embrace, a major concern still persists, which is: Will AI and automation lead to job losses in Nigeria?

However, analysts of the emerging trend argue that while some repetitive jobs may become obsolete, AI will also create new job opportunities, as there will be increased demand for AI specialists, data scientists, and software developers. In a direct way, traditional jobs will evolve, requiring workers to acquire digital skills while businesses will become more efficient, leading to economic growth and job creation in other areas.

Without prejudice to the points being canvassed on both sides, Nigerians need to prepare for the AI Revolution by embracing Digital Skills which encompasses learning programming, data analysis, and AI-related skills will give job seekers an edge.

As more people adapt and Upskill, they will be able to focus on roles that require creativity, problem-solving, and human interaction, which AI cannot easily replace.

Importantly, with an entrepreneurial mindset, AI tools can help business owners automate tasks, analyze data, improve customer engagement and bolster the bottom-line.

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No matter the inclination, AI is here to stay. So, rather than seeing it as a threat, Nigerians should see it as an opportunity to use technology stay competitive in the market-place.